【填空题】
24137.___许多企业都能从记录到的客户销售数据中经过仔细分析得到潜在的客户需求并极力追求进一步的市场份额，这说明了信息系统可以改进企业的生产销售方式。
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【填空题】
24140.___ 划分时应同时遵循两点原则：沿对角线一个接一个地画小方块，即不能重叠， 又不能漏掉任何一个数据和过程；小方块的划分是任意的，但必须将所有的“C”元素都包含在小方块内。
【填空题】
24143.___项目质量管理是指为使项目能达到用户满意的预先规定的质量要求和标准所进行的一系列管理与控制工作。包括进行质量规划，安排质量保证措施，设定质量控制点，对每项活动进行质量检查和控制等。
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