【单选题】
8座小型客车属于几类车___
A. 一类
B. 二类
C. 三类
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答案
A
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【单选题】
ETC、非ETC车辆采取___?
A. 现金缴费和支付宝
B. 分段计费,出口收费
C. 分段扣费,出口验卡
D. 混合车道缴费
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车道系统自动识别无OBU车辆,储值卡余额为O元的车辆,ETC入口信息写入失败车辆,系统提示___。
A. 去服务点处理
B. 车辆转人工处理
C. 退出车道
【单选题】
摩托车通行收费公路,按___分类
A. 一类客车
B. 二类客车
C. 三类客车
D. 四类客车
【单选题】
客车包括载客汽车和___
A. 乘用车列车
B. 小型客车
C. 中型客车
D. 大型客车
【单选题】
投诉处理及时率应达到___
A. 0.9
B. 0.95
C. 0.99
【单选题】
专项作业车分类依据总轴数以及车长和___
A. 最大允许总质量
B. 核载质量
C. 核载人数
D. 货物重量
【单选题】
货车包括载货汽车、货车列车和___
A. 半挂货车列车
B. 黄牌货车
C. 蓝牌货车
D. 集装箱半挂车
【单选题】
各收费站___完成CPC卡的月盘点
A. 每月最后一周第一个工作日
B. 每月最后一天
C. 每月最后一周
D. 每月最后一周最后一个工作日
【单选题】
CPC卡调拨时应综合考虑,按照___原则开展
A. 经济
B. 高效低耗
C. 便捷
D. 安全
【单选题】
在投诉、业务协调工单确认退费后,___个自然日内退回
A. 1
B. 2
C. 3
D. 4
【单选题】
以下四个选项中货车的分类中不包括___
A. 载货汽车
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【单选题】
高速公路经营管理单位负责做好本路段通行卡票的采购制作、使用、管理、平衡调配等工作。设有省界库房的高速公路经营管理单位,应按照___要求做好复合通行卡的跨省调拨工作
A. 省公路
B. 省中心
C. 省交警
D. 省政府
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分段计费将高速公路全线划分为若干路段(一般为最小收费单元),各路段内分别计算费额收费的制式,又称___制式。
A. 封闭式收费
B. 开放式收费
C. 自动扣费
D. 人工式收费
【单选题】
ETC门架通行凭证:ETC门架系统对单片式___完成分段计费,所产生的具有不可抵赖性的用于后台记账和结算凭证。
A. OBU
B. CPU
C. RSU
D. CPC
【单选题】
省内调拨指令发出后___小时内,双方完成联系沟通,落实调拨工作事宜。
A. 1
B. 2
C. 3
D. 4
【单选题】
调出方应在接到上一级管理单位指令后___小时内响应,并指定调出地点
A. 1
B. 2
C. 3
D. 4
【单选题】
高速公路经营管理单位应___核查所辖收费站复合通行卡保有量和系统记录数量、台账记录数量是否一致,如不一致,要立即查明原因,并及时上报省中心;同时根据部联网中心要求进行月盘点。
A. 每日
B. 每周
C. 每月
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【单选题】
纸质通行券号编码规则遵循省域编码(33)+ 年份(XX)+序号(XXXXXXXXXX),共___位。
A. 11
B. 12
C. 13
D. 14
【单选题】
货车包括___、货车列车和半挂汽车列车
A. 载货汽车
B. 卡车
C. 小轿车
D. 消防车
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收费公路车辆通行费车型分别按客车、货车和___三个系列分类
A. 垃圾车
B. 专项作业车
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D. 半挂车
【单选题】
省内调拨指令发出后___内,双方完成联系沟通,落实调拨工作事宜。
A. 1小时
B. 2小时
C. 3小时
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【单选题】
各省中心应自交易发生之时起___个自然日内完成单省其他交易、单省 ETC交易拆分,并上传发票基础数据至部联网中心。
A. 1
B. 2
C. 3
D. 5
【单选题】
下面哪个不是收费业务的评价指标___
A. 车牌识别率
B. 车牌准确率
C. CPC 卡补充率
D.
E. TC 通行成功率
【单选题】
以下不属于内部稽核是___
A. 发行稽核
B. 收费行为稽核
C. 运营管理稽核
D. 服务稽核
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追缴名单管理考核指标,不包括___
A. 当月追缴率
B. 追缴名单车辆处理有理投诉率
C. 追缴名单车辆信息录入错误率
D. 追缴名单车辆逃费金额追缴率
【单选题】
关于绿色通道政策判别释义错误的是?___
A. 冷冻是指通过低温使肉品可以较长时间保存,其物理形态是坚硬的.
B. 冷藏是指通过较低的温度来保证肉品短期内的新鲜,其物理形态与鲜肉不一致的,享受“绿色通道”政策
C. 腐烂是指由于微生物的滋生而使
【单选题】
以下不属于CPC卡调拨管理是___
A. 跨省调拨
B. 省内调拨
C. 收费站内调拨
D. 跨路段调拨
【单选题】
当各省份保有量超过或低于合理区间时,___可发起调拨指令。
A. 部联网中心
B. 省中心
C. 收费公路经营管理单位
D. 收费站
【单选题】
CPC卡库存日盘点:各收费站每个自然日___前对前一自然日的库存数量进行清点并在通行介质管理平台上进行登记,形成日盘点结果。
A. 8点
B. 9点
C. 12点
D. 24点
【单选题】
以下关于《收费公路联网收费运营和服务规程》术语定义描述错误的为___
A. MTC/ETC 混合车道:指全时混合车道,MTC 和 ETC 车辆均可在车道有序交替通行。
B. —ETC 门架系统:在高速公路沿线断面建设的,具备通行费分段计费、车牌图像识别等功能的专用系统及配套设施。
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D. ETC 门架交易流水:ETC 门架系统对双片式 OBU 完成电子钱包交易,所产生的具有不可抵赖性的交易记录,作为清分结算依据。
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全国取消省级收费站的日期是 ___
A. 2019年12月31号
B. 2020年1月1日
C. 2020年1月5日
D. 2019年12月1日
【单选题】
全网稽核主要核心是下列正确的是 ___
A. 数据稽核、事后稽核
B. 事后稽核、数据稽核
C. 实时稽核、当场稽核
D. 实时稽核、数据稽核
【单选题】
省级稽核管理单位对运营管理单位的稽核频次为___
A. 每日抽查
B. 每周抽查
C. 每月抽查
D. 每季度抽查
【单选题】
一般投诉:单省的处理时间共()个自然日,多省的处理时间共()个自然日,多扣费退费时效为___个自然日(涉及金融机构应协调金融机构2个工作日)。
A. 4、3、1
B. 2、3、2
C. 3、4、4
D. 1、3、2
【单选题】
ETC成为主要收费方式,年底前ETC高速公路不停车收费率要求达到___
A. 0.85
B. 0.9
C. 0.95
D. 0.93
【单选题】
ETC客户服务渠道包括线上服务渠道、线下服务渠道___
A. 自助服务渠道
B. 网点服务渠道
C. 容户联络中心
D. 自助服务终端
【单选题】
ETC扣款账户变更的业务渠道分为线上渠道和___
A. 自助服务终端
B. 线下发行服务机构
C. 客服网点渠道
D. 客户联络中心
【单选题】
客户永久不再使用ETC卡时可为其办理___业务
A. 注销
B. 终止
C. 挂失
D. 变更
【单选题】
收费工班交接时,本班结存的___应转交给下班次,并做好交接记录。
A. CPU
B. OBU
C. CPC
D. IC卡
【单选题】
收费员根据___将车牌、车型、车种、入口站等信息准确写入CPC卡,将CPC卡发给客户,抬杠放行。
A. 行驶证
B. 驾驶证
C. 临时牌照
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推荐试题
【单选题】
Q1: Why is surfing the man’s favorite activity?___
A. Because he likes the sunny weather.
B. Because he wants to challenge himself .
C. Because it can help solve his sleeping problem .
D. Because it can help him forget all his  troubles .
【单选题】
Q2: What is the woman going to do this weekend?___
A. To go sailing .
B. To go surfing .
C. To go to the beach .
D. To go to her nephew's .
【单选题】
Q3: What does the woman love doing?___
A. Going to visit relatives.
B. Enjoying the warm sun on the beach .
C. Building sand castles with her niece and  nephew .
D. Playing in the sand and jumping in the  waves .
【单选题】
Q4: What does the man remember doing with his brothers?___
A. Surfing in the sea .
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C. Building sand castles .
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【单选题】
Q1: According to the survey, what percentage of British adults watched TV in theirfree time?___
A. 89 percent .
B. 84 percent .
C. 76 percent .
D. 71 percent .
【单选题】
Q2: Which age group would be the most likely to visit their friends and relatives?___
A. People aged 16 to 24
B. People aged 25 to 34 .
C. People aged 16 and over .
D. People aged 55 and over .
【单选题】
Q3: What does the speaker say about listening to music as a leisure activity for British people?___
A. People aged 16 to 24 preferred listening to  music most .
B. It was getting more and more popular  among the British people .
C. It was the third most popular activity  among people aged 55 and over .
D. People aged 25 to 34 listened to music  more often than those aged 16 to 24 .
【单选题】
Q4: According to the survey, how are leisure activities related to age?___
A. Older people go out to pubs more often . frequently .
B. Younger people go to the cinema less frequently.
C. Older people spend more time reading and  gardening .
D. Younger people spend less time visiting  friends and family .
【单选题】
Q1: Why was the girl excited?___
A. She is going to have a lot of vanilla ice  cream .
B. She won the spelling competition at her  school .
C. She is going to the state capital for a  competition .
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【单选题】
Q2: What happened when the man was 13 years old?___
A. His family moved to Sacramento to settle  down .
B. His family bought him a new suit and a  new tie .
C. He went to Sacramento for a spelling  competition .
D. He won the first prize in the state spelling  competition .
【单选题】
Q3: Why did the man’s mom give him a big hug?___
A. To make him feel better after he lost the  first prize .
B. To apologize for not buying him some ice  cream .
C. To wish him good luck in the next  competition .
D. To congratulate him on winning the first  prize .
【单选题】
Q4: What color is the girl going to wear for her next competition?___
A. Red .
B. Blue .
C. Green .
D. Yellow .
【单选题】
Q1: What is this passage mainly about?___
A. Superstitions and science .
B. Tips on how to have good luck .
C. Superstitions in the United States .
D. Rational and superstitious societies .
【单选题】
Q2: According to the passage, what is considered as bad luck?___
A. Walking under a ladder .
B. Dreaming of a black cat .
C. Hanging a mirror in the house .
D. Stepping on one's own shadow .
【单选题】
Q3: Why is it considered bad luck to see a black cat crossing one’s path?___
A. Because black cats look like witches . e witches .
B. Because black cats were thought to be witches .
C. Because black cats bring seven years of bad luck .
D. Because black cats are hard to notice in darkness .
【单选题】
Q4: According to the passage, what will bring people good luck?___
A. Breaking a mirror on purpose .
B. Catching a falling leaf on one's birthday .
C. Finding a on the ground and picking it up .
D. Dreaming of blowing out the candles in one blow .
【单选题】
Q1: How long will the woman spend on her way to and from work by high-speed train?___
A. 4 hours .
B. 2 hours .
C. 1.5 hours .
D. 45 minutes .
【单选题】
Q2: When does the woman arrive back home by subway?___
A. At 8 .
B. At 7 .
C. At 6 .
D. At 5 .
【单选题】
Q3: According to the woman, in what way will the new high-speed train be a big help to her?___
A. She can either read or rest a little on the  train .
B. She can read and respond to emails onthe  train .
C. She can travel to many different parts of  the city .
D. She can go shopping on her way home  from work .
【单选题】
Q4: How will the new high-speed train affect the man?___
A. He can take the train to the old part of the  city .
B. He can save a lot of money when he takes  the train .
C. He can save 20 minutes to go to work with  the train .
D. He can take the train to the airport instead  of driving .
【单选题】
Q1: How much time on average do Americans spend on their way to work?___
A. About an hour .
B. More than an hour .
C. About half an hour .
D. More than one and a half hours .
【单选题】
Q2: What is the present situation about Americans’ commuting to work?___
A. More and more Americans spend over an  hour getting to work .
B. Over 10 percent of Americans spend less  than an hour getting to work .
C. Only New York people spend more than  90 minutes getting to work .
D. Over 10 percent of Americans spend more  than 90 minutes getting to work .
【单选题】
Q3: Why does Steven choose to have an extreme commute?___
A. Because gas prices are not high .
B. Because the commute is not tiring .
C. Because he can attend a better school .
D. Because he can have his favorite lifestyle .
【单选题】
Q4: Which of the following is the disadvantage of long commutes?___
A. Traffic jams .
B. Expensive housing .
C. Poorer life quality .
D. A tiring and boring trip .
【单选题】
Q1: What did Katy like about Jason’s last Halloween party?___
A. She liked playing an interesting game .
B. She enjoyed seeing many of her old friends .
C. She enjoyed wearing her Halloween costume .
D. She liked the decorations in Jason's front yard .
【单选题】
Q2: What is the actual reason that Katy doesn’t want to attend Jason’s party?___
A. None of her friends likes Jason .
B. None of Jason's guests is young .
C. She wants to go to Linda's party ..
D. She went to Jason's party last year .
【单选题】
Q3: What is special about Linda’s party?___
A. The party will last four hours .
B. Six people will attend the party .
C. They will have huge bags of candy .
D. They will play a new game called "GuessWho ".
【单选题】
Q4: What will Katy do to solve her problem?___
A. Go to Jason's party .
B. Go to Linda's party .
C. Attend both Jason's and Linda's parties .
D. Celebrate Halloween with her parents .
【单选题】
Q1: What is special about this year’s Black Friday shopping?___
A. Some stores offered bigger holiday discounts .
B. Some stores provided more choices of nightlife.
C. Some stores made efforts to attract young people .
D. Some stores opened much earlier than they used  to .
【单选题】
Q2: Why did some stores open at midnight on Thanksgiving night?___
A. To attract young customers .
B. To beat other stores for sale.
C. To let people sleep late the next day .
D. To keep people stay up for the night .
【单选题】
Q3: How many Black Friday shoppers were reported to go to the shops at midnight this year?___
A. 24 percent .
B. 37 percent .
C. 9.5 percent .
D. 23.5 percent .
【单选题】
Q4: What can we learn about the 15-year-old Jenny?___
A. She and her cousins went back home at midnight .
B. She liked the traditional 4 a.m. Black Friday.
C. She preferred midnight shopping to early  morning shopping .
D. She and her cousins got up very early to buy  discounted items .
【单选题】
Q1: Why did the woman decide to do a triathlon?___
A. Because she did it in college .
B. Because she wanted to be tough .
C. Because her sister did it and liked it .
D. Because her sister said it was good for her .
【单选题】
Q2: When did the man first do a triathlon?___
A. Last year .
B. In college .
C. Last week .
D. In high school .
【单选题】
Q3: How does the man feel about running?___
A. Boring.
B. Scaring .
C. Exciting .
D. Interesting .
【单选题】
Q4: Why doesn’t the woman like swimming in the triathlon?___
A. Because she fears that a big fish might eat  her .
B. Because she fears that she would get lost in  lakes .
C. Because she doesn't want to scare away  small fishes .
D. Because she doesn't like swimming with  many people .
【单选题】
Q1: What is the ratio of positive to negative emotions that can make a person happier?___
A. 1:3.
B. 3 :1.
C. 1 :10 .
D. 10 :1.
【单选题】
Q2: What is the most exciting finding about increasing positive emotions?___
A. It improves relationships .
B. It leads to greater success .
C. It helps develop creativity .
D. It contributes to good health .
【单选题】
Q3: What does the speaker say about negative feelings?___
A. People should turn every negative feeling  around .
B. Negative feelings can sometimes have  positive effects .
C. Negative feelings often cause people to  make mistakes .
D. People should never show negative feelings  in public places .
【单选题】
Q4: What is the main idea of the passage?___
A. People should learn to manage their  emotions .
B. People should be patient with their  negative feelings .
C. People should learn to analyze causes of  unhappiness .
D. People should identify as many positive  feelings as possible .