【多选题】
根据《国家发展改革委 人民银行 银监会关于商业银行合理确定和调整金融集成电路卡工本费收费水平有关问题的通知》规定,以下表述正确的有_______。___
A. IC卡工本费继续实行市场调节价
B. 各商业银行要建立IC卡工本费合理调整机制,随IC卡推广应用,数量增加、成本下降,相应逐步降低工本费收费水平
C. 商业银行推广IC卡时应当坚持客户自愿原则,并不断提高服务质量
D. 商业银行要保证各类银行卡符合行业标准,并不断丰富服务内容、提升服务水平,更好服务经济社会发展
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根据《国家发展改革委 人民银行 银监会关于商业银行合理确定和调整金融集成电路卡工本费收费水平有关问题的通知》规定,以下表述正确的有_______。___
A. 各商业银行总行应当根据《通知》规定原则,并综合考虑市场营销需要等因素合理确定、调整IC卡工本费上限水平及各分行实际执行的收费水平
B. 如存在超出《通知》规定原则定价的情况,商业银行应及时降低收费水平
C. 向新开户的客户提供IC卡,以及将客户原有磁条卡更换为IC卡时,对具备基本服务功能的IC卡,应根据“银行承担制卡成本”的原则定价
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【多选题】
根据《国家发展改革委 人民银行 银监会关于商业银行合理确定和调整金融集成电路卡工本费收费水平有关问题的通知》规定,以下表述正确的有_______。___
A. 国家鼓励商业银行对客户实行银行卡工本费减免优惠
B. 要保障持卡人的自主选择权,确保既有磁条卡继续正常使用,不得强制客户将磁条卡更换为IC卡
C. 各级价格主管部门、银行业监督管理机构要加强监管、指导
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根据《国家发展改革委 人民银行 银监会关于商业银行合理确定和调整金融集成电路卡工本费收费水平有关问题的通知》规定,以下表述错误的有_______。___
A. 要保障持卡人的自主选择权,确保既有磁条卡继续正常使用,不得强制客户将磁条卡更换为IC卡
B. 要在营业场所或网站主页的醒目位置,及时、准确公示涉及IC 卡的服务项目、服务内容、收费水平、适用对象等信息
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D. 银行业监督管理机构应加强对商业银行推广IC卡工作的具体业务指导,维护市场正常秩序
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A. 要保障持卡人的自主选择权,确保既有磁条卡继续正常使用,不得强制客户将磁条卡更换为IC卡
B. 要保证各类银行卡符合国家规定质量标准,并不断丰富服务内容、提升服务水平,更好服务经济社会发展
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A. 强制服务并收费
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C. 使用虚假的或使人误解的价格手段诱骗消费者购买保险等金融产品
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A. 维护股东合法权益、公平对待所有股东
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A. 实行政府指导价、政府定价和市场调节价的服务项目
B. 服务内容、服务价格、适用对象
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A. 现金汇款
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C. 2018年1月,商业银行收取了消费者甲人民币个人账户因密码重置而产生的客户身份验证手续费
D. 2018年1月,商业银行收取了消费者甲人民币个人账户因密码修改而产生的客户密码信息验证手续费
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A. 2019年1月,商业银行收取了消费者甲人民币个人网银账户的同城本行存款、取款和转账手续费(贷记卡账户除外)
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C. 2019年1月,商业银行收取了消费者甲人民币个人网银账户的密码修改手续费
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【多选题】
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A. 对属于市场调节价的各项服务价格,必须进行合理科学的成本测算,明确服务定价成本根据、收费项目的成本结构和收益覆盖成本的情况
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C. 新增收费项目必须提交相关成本测算,对没有以成本测算作为定价根据的服务项目,不得收费
D. 对成本测算与现行收费差异过大的,要根据测算结果调整相关服务收费水平,不得为追求中间业务收入的高增长率乱收费
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A. 坚持风险可控
B. 切实加强法律风险和声誉风险的管理,认真做好服务收费措施的舆论引导工作
C. 进行充分的信息披露,与媒体加强沟通,及时澄清对相关收费的歪曲和误解,做好宣传解释,形成良好的市场信息跟踪反馈机制
D. 对因舆论引导工作不力导致集中投诉和大量负面报道的,要严肃追究当事人责任
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A. 存款余额
B. 银行业金融机构自身发行的非存款类金融资产的交易明细
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A. 正确
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根据《中国银监会关于印发银行业消费者权益保护工作指引的通知》的规定,银行业金融机构应当严格遵守国家关于金融服务收费的各项规定,披露收费项目和标准,不得随意增加收费项目或提高收费标准。___
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根据《中国银监会关于印发银行业消费者权益保护工作指引的通知》(银监发〔2013〕38号)的规定,消费者有权拒绝银行在发放贷款时强制捆绑、搭售理财产品、保险、基金等其他金融产品。___
A. 正确
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根据《中国银监会关于印发银行业消费者权益保护工作指引的通知》(银监发〔2013〕38号)规定,银行业金融机构应当定期总结消费者权益保护工作开展情况,必要时可向社会披露相关工作情况。___
A. 正确
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根据《中国银监会关于印发银行业消费者权益保护工作指引的通知》(银监发〔2013〕38号)的规定,银行业金融机构特别要关怀老弱病残孕,以及因出国、意外事件等特殊原因,无法办理须由本人亲自办理的金融服务需求。___
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A. 正确
B. 错误
【多选题】
根据《中国银监会办公厅关于加强银行业消费者权益保护解决当前群众关切问题的指导意见》(银监办发〔2016〕25号)规定,银行业金融机构应建立产品信息查询平台,收录全部在售及存续期内金融产品的基本信息。___
A. 正确
B. 错误
【多选题】
根据《中国银监会办公厅关于加强银行业消费者权益保护解决当前群众关切问题的指导意见》(银监办发〔2016〕25号)的规定,银行业金融机构未经消费者授权,不得向第三方机构或个人提供消费者的姓名、证件类型及证件号码、电话号码、通信地址及其他敏感信息。___
A. 正确
B. 错误
【多选题】
根据《中国银监会办公厅关于加强银行业消费者权益保护解决当前群众关切问题的指导意见》(银监办发〔2016〕25号)的规定,凡未在产品信息查询平台上收录的产品,一律不得销售,切实保障消费者知情权和自主选择权。___
A. 正确
B. 错误
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根据《中国银监会办公厅关于做好特殊消费者群体金融服务工作的通知》(银监办发〔2013〕289号)规定,银行业金融机构应当建立起以银行业消费者服务满意度为导向的考核评价体系,分解细化工作落实和责任承载主体,增强服务意识,改进服务作风,提升服务能力。___
A. 正确
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根据《中国银监会办公厅关于加强银行业客户投诉处理工作的通知》规定,银行业金融机构应及时对客户投诉作出回应并展开调查,根据业务的复杂程度在不同时限要求内妥善解决并最终给予答复,不能按预定时间处理完毕的,需向客户说明原因。___
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根据《中国银监会办公厅关于加强银行业客户投诉处理工作的通知》规定,银行业金融机构应定期向高级管理层报告投诉处理情况,对于重大的投诉问题要及时向银行业监管机构报告。___
A. 正确
B. 错误
【多选题】
根据《中国银监会关于完善银行业金融机构客户投诉处理机制切实做好金融消费者保护工作的通知》规定,银行业金融机构应当及时受理各项投诉并登记,受理后应当通过短信、电话、电子邮件或信函等方式告知客户受理情况、处理时限和联系方式。___
A. 正确
B. 错误
【多选题】
根据《中国银监会关于完善银行业金融机构客户投诉处理机制切实做好金融消费者保护工作的通知》规定,对于涉及金融消费者权益保护的热点、难点问题,银监会及其派出机构可以向有关金融机构发出监管建议,并要求其在一定期限内采取预防或纠正措施;发现违法违规行为的,应当依法予以查处。___
A. 正确
B. 错误
【多选题】
根据《中国银监会关于完善银行业金融机构客户投诉处理机制切实做好金融消费者保护工作的通知》规定,银行业金融机构给金融消费者造成损失的,应根据有关法律规定或合同约定向金融消费者进行赔偿或补偿。___
A. 正确
B. 错误
【多选题】
根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》(银监办发〔2017〕110号)的规定,银行业金融机构在营业场所销售理财产品的,应进行销售专区建设并安装配备录音录像设备,个别面积较小、确实不具备设置对销售专区条件的营业场所,可设置固定销售专柜。___
A. 正确
B. 错误
【多选题】
根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》(银监办发〔2017〕110号)的规定,银行业金融机构代销国债及实物贵金属,也应参照规定纳入专区“双录”管理。___
A. 正确
B. 错误
【多选题】
根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》(银监办发〔2017〕110号)的规定,某客户接收营销人员推介后愿意购买理财产品,但不同意进行录音录像,推介人员可引导客户通过电子渠道自行购买该产品。___
A. 正确
B. 错误
【多选题】
根据《中国银监会办公厅关于印发银行业金融机构销售专区录音录像管理暂行规定的通知》(银监办发〔2017〕110号)的规定,银行业金融机构在产品查询平台上宣传私募产品时不得使用诱惑性,误导性语言,不得承诺收益。___
A. 正确
B. 错误
推荐试题
【单选题】
What tool can capture network traffic at the uplinks, or vSwitch, or virtual port levels?___
A. tcpdump-uw
B. wireshark
C. pktcap-uw
D. pcap
【单选题】
Which storage feature always requires the use of third-party software on ESXi?___
A. Hardware Acceleration for NAS devices
B. VVOL
C. Hardware Acceleration for Block
D. evices
【单选题】
An ESXi host's VMCA-Signed certificate has expired. How can the certificate be renewed?___
A. In the vSphere Web Client, browse to the host in question. Click the Manage tab and select settings. Select System and click Certificate, then click the Renew button.
B. In the vSphere Web Client, browse to the host in question. Click the Manage tab and select settings. Select System and click Certificate, then click the Refresh CA Certificates button.
C. Run the command /sbin/generate-certificates on the affected host.
D. Disconnect the host from vCenter Server and reconnect it.
【单选题】
Which is the correct order for upgrading vSphere components?___
A. vCenter Server, ESXi hosts, VMware Tools, Virtual Machine hardware
B. VMware Tools, Virtual Machine hardware, ESXi hosts, vCenter Server
C. vCenter Server, Virtual Machine hardware, VMware tools, ESXi hosts
D. ESXi hosts, vCenter Server, Virtual Machine hardware, VMware Tools
【单选题】
Which iSCSI initiator type can be used with any network interface card?___
A. Software iSCSI initiator
B. Software FCoE adapter
C. Hardware Independent iSCSI initiator
D. Hardware Dependent iSCSI initiator
【单选题】
An administrator is attempting to power on a virtual machine with 32GB of memory. The operation fails with the following error: <Could not power on VM: No space left on device> <Checking the space on the virtual machine's datastore, there is 30GB free.> Which action would allow the VM to power on?___
A. Set a 2GB memory reservation on the VM.
B. Mount the virtual disk from the affected VM on to another virtual machine and free up space from within the OS.
C. Enable vSphere HD admission control on the cluster in which the VM resides.
D. Set a 2GB memory limit on the VM.
【单选题】
An administrator attempts to manually reclaim space on thin-provisioned VMFS6 volumes but finds that no additional space is being recovered. Which could be causing this?___
A. vSphere 6.5 does not support manual UNMAP.
B. The manual UNMAP operation has been moved to the vSphere web client.
C. The VASA version is use is incompatible.
D. UNMAP is automated for VMFS6.
【单选题】
An administrator has upgraded to vSphere 6.5 and also wants to use Kerberos authentication for NFS. Which can be done to the existing NFSv3 volumes to enable this feature?___
A. Perform a storage rescan on VMFS volumes.
B. Unmount the NFSv3 datastore, and then mount as NFSv4.1 datastore.
C. Nothing. All NFSv3 mounted datastores are upgraded automatically during vSphere upgrades.
D. Perform a scan of new storage devices.
【单选题】
An administrator wants to restore the vCenter Server Appliance 6.5 from backup. Where can this be accomplished?___
A. from the ESXi Host Client
B. from the VMware vSphere Appliance Management Interface
C. from within the VMware vSphere Web Client
D. from the vCenter Server Appliance Installer
【单选题】
The administrator wants to power on VM-K2, which has a 2GHz CPU reservation. VM-M1, VM-M2, and VM-K1 are all powered on. VM-K2 is not powered on. The exhibit shows the parent and child resource reservations. If Resource Pool RP-KID is configured with an expandable reservation, which statement is true?___
A. VM-K2 will be unable to power on because there are insufficient resources.
B. VM-K2 will be able to power on since resource pool RP-KID has 2GHz available.
C. VM-K2 will be unable to power on because only 2GHz are reserved for RP-KID.
D. VM-K2 will receive resource priority and will be able to power on this scenario.
【单选题】
Which is the block size on the VMFS6 datastore?___
A. All small and large file blocks are 8MB.
B. All small and large file blocks are 1MB.
C. Small file blocks are 512KB. large file blocks are 64MB.
D. Small file blocks are 1MB, large file blocks are 512MB.
【单选题】
When installing vCenter Converter Standalone, why must an administrator perform a client-server installation instead of a local installation?___
A. to manage conversion tasks remotely
B. to convert virtual machines as well as physical machines
C. to allow installation of the Converter agent on remote source machines
D. to hot clone physical or virtual machines
【单选题】
Which is required by vCenter Converter Standalone to convert a physical Red Hat Enterprise Linux 7 machine to a virtual machine?___
A. The Linux machine must be powered off.
B. The Linux machine must have the SSH daemon started.
C. The Linux machine must use a static IP address.
D. The Linux machine must have a fully-qualified domain name.
【单选题】
An administrator is troubleshooting network communications between a vCenter Server and an ESXi 6.5 host. Which log shows the related events between these components?___
A. /var/log/fdm.log
B. /var/log/vpxa.log
C. /var/log/hostd.log
D. /var/log/auth.log
【单选题】
An administrator has recently upgraded from vSphere 6.0 to 6.5, and can no longer see the software iSCSI named vmhba33. Which could be the reason for this?___
A. The upgrade has changed the vmhba name.
B. vSphere 6.5 automates iSCSI configurations.
C. vSphere 6.5 no longer supports software iSCSI.
D. The upgrade has deleted the vmhba.
【单选题】
An administrator is trying to vMotion a VM from his datacenter to a recovery site. Which is the maximum allowed RTT (Round-Trip Time) latency between source and destination host?___
A. 100 milliseconds
B. 150 milliseconds
C. 15 milliseconds
D. 10 milliseconds
【单选题】
Which is required for configuring iSCSI Software Adapter network port binding?___
A. VMkernel of the iSCSI traffic must be load balanced using Route based on IP Hash algorithm.
B. VMkernel of the iSCSI traffic must be load balanced using Route based on Source Virtual Port ID algorithm.
C. VMkernel of the iSCSI traffic must be load balanced using Route based on Source MAC Hash algorithm.
D. VMkernel of the iSCSI traffic must be bound to only one active network adapter.
【单选题】
In vSphere Data Protection 6.1, which is the function of a Backup Verification job?___
A. None. Backup Verification job is not a feature of vSphere Data Protection
B. It is a manual task -Power it on -Verify the guest OS -Check started applications
C. It is an automatic process -Restore a virtual machine -Power it on -Verify that the guest OS is booted by communicating with the Backup Verification agent
D. It is an automatic process -Restore a virtual machine -Power it on -Verify that the guest OC is booted by detecting the VMware ToolsTM "heartbeats"
【单选题】
An administrator has enabled vSphere Distributed Switch Health Check. The hosts connected to that Distributed Switch all display an alert:< vSphere Distributed Switch MTU supported status > .The administrator has all of the VMkernel ports MTU sizes set to 1600. Which action will remedy this problem?___
A. Configure the Distributed Switch to MTU 9100.
B. Disconnect and reconnect the physical network cable.
C. Configure the physical switch to MTU 1600.
D. Disable the Distributed Switch MTU.
【单选题】
Which Host Profile Subprofile configuration is used to configure firewall settings for ESXi hosts?___
A. Advanced Configuration Settings
B. General System Settings
C. Security
D. Networking
【单选题】
Where would a vSphere administrator find general vCenter Server logs on a vCenter Server Appliance?___
A. /var/log/vmware/vpxd/
B. /var/log/messages
C. /etc/vmware-vpx/
D. /var/log/vmware/vsan-health/
【单选题】
An administrator wishes to enable network port mirroring based on source port. Which feature should be enabled?___
A. vSphere standard switch port
B. ERSPAN
C. NSX Virtual Wire
D. VLAN
【单选题】
Which CLI command shows the physical uplink status for a vmnic?___
A. esxcli network ip connection list
B. esxcli network ip neighbor list
C. esxcli network nic get
D. esxcli network nic list
【单选题】
Which is the maximum number of block devices (LUNs) that are supported by ESXi hosts that are running version 6.5?___
A. 1024
B. 512
C. 2048
D. 256
【单选题】
When performing a vCenter Server 5.5 for Windows with Microsoft SQL Server Express database migration to vCenter Server Appliance 6.5, which will be the target database?___
A. Microsoft SQL Server Express 2012R2
B. Microsoft SQL Server Standard 2012R2
C. PostgreSQL
D. Oracle DB 11g
【单选题】
An administrator has multiple vCenter Server 6.5 systems but cannot enable Storage I/O Control (SIOC) on a datastore shared by ESXi hosts managed by the vCenter Server systems. Which action should the administrator take to resolve the issue?___
A. Unmount the datastore and then enable SIOC on the vCenter Server system.
B. Configure the datastore to be managed by a single vCenter Server system.
C. Configure Storage DRS and then enable SIOC on the vCenter Server system.
D. Enable Raw Device Mapping (RDM) on the
E. SXi hosts.
【单选题】
“OneAppServer” is a VM template stored in a content library named “LibraryOne”, but the vSphere administrator is not able to use this template for deployment. Why is the administrator unable to deploy OneAppServer?___
A. OneAppServer must be updated before it can be deployed.
B. LibraryOne is a subscribed library and OneAppServer is not downloaded yet.
C. LibraryOne is published and optimized for syncing over HTTP.
D. OneAppServer was imported from a local file on the system.
【单选题】
An administrator sets the Failover Capacity for both CPU and Memory at 25%. Based on the Exhibit below, how much of the cluster’s total CPU resources are still available to power on additional virtual machines?___
A. 45%
B. 25%
C. 70%
D. 60%
【单选题】
Which statement applies to the vSphere Replication appliance?___
A. Only one vSphere Replication appliance can be deployed per vCenter Server instance.
B. VMware Tools in the vSphere Replication appliance can be upgraded.
C. A single vSphere Replication appliance can manage a maximum of 4000 replications.
D. vSphere Replication is available only with the vSphere
E. ssentials Plus license.
【单选题】
Which esxcli namespace can a vSphere Administrator use to adjust the queue depth?___
A. esxcli system module parameters
B. esxcli storage core device
C. esxcli system module set
D. esxcli storage core adapter
【单选题】
Which statement regarding datastore clusters meets VMware’s recommended best practices?___
A. Clusters should contain only datastores presented from the same storage array.
B. Clusters should contain only datastores with equal hardware acceleration capability.
C. Clusters should contain only datastores with the same capacity.
D. Clusters should contain only datastores using the same connection method (iSCSI, FC, etc.).
【单选题】
What VM Monitoring setting would ensure that the maximum reset window for a virtual machine is 24 hours?___
A. Medium
B. Low
C. High
D. Normal
【单选题】
What is the default space threshold for vSphere Storage DRS?___
A. 80%
B. 70%
C. 90%
D. 95%
【单选题】
Which is the correct sequence to upgrade a vSphere infrastructure?___
A. vCenter Server>ESXi host> VMware Tools>VM compatibility
B. ESXi host>vCenter Server> VMware Tools>VM compatibility
C. vCenter host> ESXi host> VM compatibility> VMware Tools
D. ESXi host>vCenter Server> VM compatibility>VMware Tools
【单选题】
An administrator has a large boot from SAN cluster and wants to ensure consistent configuration by using host profiles. What special considerations are required for boot from SAN hosts?___
A. Change the “Device is shared clusterwide” setting to “false” in the host profile.
B. Verify that the boot LUN is correctly identified as the boot device in the host profile.
C. The boot from SAN device must report as a local device.
D. Host profiles are incompatible with boot from SAN hosts.
【单选题】
When using VMware Converter to import a Windows server and improve the consistency of the destination virtual machine, which optional step can be performed immediately prior to powering down the source server?___
A. Perform a final synchronization task.
B. Remove the server from the network.
C. Uninstall production applications.
D. Remove the server from the Active Directory domain.
【单选题】
Restoration of the vCenter Server Appliance is accomplished using which interface?___
A. vSphere Web Client
B. vSphere Client
C. vCenter Server Appliance Management Interface
D. vCenter Server Appliance GUI Installer
【单选题】
When attempting to migrate a virtual machine to another host in the same cluster, the error message, “Select a valid compute resource” returns. What could cause this error?___
A. Both hosts run different versions of ESXi.
B. Both hosts are not sharing the same datastore.
C. VMware Tools is not installed.
D. Virtual machine has an ISO attached.
【单选题】
When will vSphere Data Protection delete the expired backup image of a Platform Service Controller?___
A. Immediately after the retention period has expired.
B. After the expired backup image is restored.
C. During the next backup window following expiry.
D. During the next maintenance window following expiry.
【单选题】
Group A has permission to download files in Content Library. Group B does not have permission to download files in Content Library. If a user is a member of both groups, what will be the result?___
A. The user cannot download file from Content Library.
B. The user can download file from Content Library.
C. The user cannot access Content Library.
D. The user can access Content Library.