【多选题】
规范操作注意事项___
A. 拆装时需小心谨慎
B. 根据部件特点、注意部件本身要求。如硬盘严禁放置在强磁场附近
C. 出现错误应及时改正
D. 严禁带电拆装
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【多选题】
内存更换操作规范正确的是___
A. 轻轻向外侧拨开内存槽两端的卡舌然后取下内存；
B. 拆装内存时不能够用力捏内存条上的内存颗粒；
C. 取下内存后仔细观察有无烧毁痕迹；
D. 检查金手指是否有氧化必要时使用橡皮进行清洁
【多选题】
更换CPU与CPU风扇部件外观检查正确的是___
A. –检查CPU插座附近的电容及电感是否有变形或烧坏的现象
B. 检查主板的CPU插座是否有烧毁、变色现象
C. 检查CPU插针是否有弯曲、断针情况
D. 检查CPU表面是否有烧痕、变形、破损；
E. –检查CPU风扇是否有不转、停顿及转速过低的现象；
F. 检查CPU风扇是否有扇叶断裂固定位置螺丝有无断裂。
【多选题】
LGA 775 CPU及主板操作规范正确的是___
A. 掀开金属盖后才可以取下保护盖塑料的保护盖。
B. 拆装时手指捏住CPU上下侧中间部位
C. 拆装CPU时垂直插入或者拔出
D. 不要触碰插座的触针或CPU的触板
E. 不要随意更换主板或者CPU测试判断是主板或者CPU故障后再更换。
F. 返回故障主板时必须安装CPU插座的塑料保护盖否则造成CPU插座损坏为“非损”。
【多选题】
主板检测规范注意事项正确的是___
A. 硬件最小系统法应仅保留CPU、CPU散热器、主板、电源
B. 可以根据实际情况在硬件最小化的基本部件上采用逐步添加法逐件的增加部件然后再判断具体的故障部件
C. 硬件最小系统法先在机箱内测试如果仍无法正常的启动需要将最小化的部件拿到机箱外再次确认以排除部件与机箱短路等原因造成的故障
D. 硬件最小系统法应仅保留CPU、CPU散热器、主板、电源、显示器、键盘；
【多选题】
主板更换操作规范部件外观检查说法正确的是___
A. 检查北桥、南桥、声卡、网卡等主板集成芯片是否有变色或裂痕芯片与主板PCB连接的引脚处是否有断裂或翘起的现象
B. 检查各连接线是否有有破损、歪针、错针、虚接、漏接、错接的现象
C. 检查主板上主要电容是否鼓起、漏液或有液体流淌锈蚀、霉变等痕迹
D. 检查主板PCB板是否有变色、腐蚀、烧穿的情况；
【多选题】
硬盘、光驱及软驱－操作规范正确的是___
A. 在拆卸故障硬盘或者光驱的数据线与电源线的时候严禁野蛮操作。
B. 对新硬盘或者光驱正确的设置跳线。
C. 安装新硬盘或者光驱正确的连接电源线与数据线。
D. 开机加电确认BIOS中硬盘或者光驱被正确的识别。
【多选题】
键盘、鼠标检验规范正确的是___
A. 检查键盘、鼠标外部连线是否破损、扭曲、非正常压迫等现象
B. 检查键盘、鼠标接头是否有断针、歪针现象。
C. USB键盘、USB鼠标需要注意防呆塑料是否有断裂
D. 笔记本键盘进液没关系。
【多选题】
显示器/LCD检验规范正确的是___
A. 观察信号线有无折断、信号线接口内有无断针或歪曲。
B. 闻故障显示器内有无焦臭等异味并对异常现象作详细记录
C. 观察LCD表面有无划伤有无漏液迹象。
D. LCD有1个亮点可以给予更换。
【多选题】
液晶屏操作注意事项正确的是___
A. 液晶屏操作需要液晶保护套或袋保护避免液晶屏划伤和弄脏；
B. 液晶屏只要扣到桌面上就行；
C. 不用金属等硬物挤压或撬液晶边框；
D. 液晶屏不得叠放、液晶屏上不允许放置其他物品。
【多选题】
维修完毕规范操作标准正确的是___
A. 用户的报修故障是否解决
B. 根据验机标准维修完毕后用金钥匙为用户验机
C. 对用户的故障给与合理的解释；
D. 对用户讲述维护使用小常识为用户介绍网上预约服务。
【单选题】
对于电脑运行中不断出现黑屏（即一会有显示一会无显示）的情况你会检查___
A. 是否是所运行的软件造成
B. 检查是否在系统中有病毒
C. 重新安装操作系统
D. 检查显示器电缆是否连接牢靠
【单选题】
用户反映“电脑开机时出现烟雾”情况你到达现场后会___
A. 先软后硬的原则检查软件方面的问题
B. 查看有无相关的技术通报
C. 检查哪个部件上的电路有烧毁的痕迹
D. 通电复现故障
【单选题】
在Windows下按动键盘上的某个键后出现你不需要的响应你会最先检查___
A. 检查系统中有无病毒
B. 系统下是否正在运行的某个软件
C. 更换键盘
D. 运行键盘测试程序
【单选题】
当你看到一台电脑在使用一段时间后就会死机的现象你最先应该观察下列哪方面的问题___
A. 系统中是否有病毒
B. 电脑中是否安装了新的硬件
C. 系统中是否删除了某个重要文件
D. 电脑摆放的位置是否通风良好
【单选题】
你遇到这样一种现象电脑在运行过程中总会突然自动关机。对于这一现象你最先应观察的内容是___
A. 市电电压的稳定性
B. 电脑电源输出电压的稳定性
C. 系统中是否有相关的软件控制电脑关机
D. 系统中是否存在病毒
【单选题】
一用户向你反映他重新安装了操作系统但他想用一键恢复来恢复到原来的操作系统可是他发现一键恢复功能不能用了。对于这样的问题你最先应该了解的是___
A. 一键恢复的按键是否已按下
B. 一键恢复功能功能是否已被删除
C. 用户是否安装了正确的操作系统版本
D. 键盘驱动是否被删除了
【单选题】
一用户有台电脑突然发生在播放声音时不出声音的现象（无声）对于此现象你应最先观察的是___
A. 操作系统是否被破坏
B. 声卡驱动是否已安装
C. 系统中是否有病毒
D. 音量是否被调到最小或静音
【单选题】
对于在进行一键恢复时出现类似分区大小不一致这样的提示时你会观察电脑的哪些方面___
A. 了解用户在这之前是否对硬盘进行过分区操作
B. 检查系统中是否有病毒
C. 是否系统分区的空余空间太少
D. 以上都是
【单选题】
用户的机器经常出现死机的现象你在一个标准的硬件配置下重新安装了操作系统发现不再有死机的现象发生。这时你想逐步添加其它程序来确认是什么软件或硬件导致死机你的顺序是___
A. 应用软件、驱动程序、系统补丁
B. 系统补丁、驱动程序、应用软件
C. 驱动程序、系统补丁、应用软件
D. 无所谓
【单选题】
用户的机器出现自检过程中死机的现象（在这之前用户买了根内存安装在机器上了但在向你反映这个死机故障时没有告诉你这个情况）。这时你想用隔离法来确定是什么原因你会首先隔离的部件是___
A. 拔除所有的内存、硬盘和光驱
B. 拔除用户新安装的内存
C. 拔除硬盘和光驱
D. 拔除全部内存
【单选题】
如果一台台式电脑加电无显你使用最小系统法（只有主板、CPU和电源）检测时听到了报警声。这时你要检查其它部件中那个有故障你的顺序是___
A. 硬盘、内存、显示卡
B. 内存、硬盘、显示卡
C. 内存、显示卡、硬盘
D. 无所谓
【单选题】
有一台笔记本电脑出现一个故障现象该故障发生在主板上故障概率是50%发生在内存上的故障概率是30%针对这个故障有一个技术通报是针对硬盘的。你要对这台电脑用替换法排除故障那么___
A. 这台笔记本电脑的硬盘不是通报中所说的所以不更换硬盘
B. 先更换主板测试
C. 更换主板和内存
D. 这些部件都要更换
【单选题】
有一台电脑不能无线上网。通过你的观察和测试你发现在设备管理器中无线网卡设备不正确（有叉号）这时你手头正好有该无线网卡的新版驱动程序。这时你会___
A. 在设备管理器中使用重新扫描设备的方法恢复无线网卡的驱动
B. 重新安装标配的无线网卡驱动程序
C. 卸载原来的无线网卡驱动安装新版的无线网卡驱动
D. 重新安装操作系统后再安装新版的无线网上驱动程序
【单选题】
用户向你反映他只要插上他的U盘电脑就会死机。你到达现场后通过观察和分析你准备使用替换法来确定故障部件。你最先替换的是___
A. 更新USB驱动
B. 用自己的好的U盘插上去测试
C. 更换主板
D. 重新安装另一操作系统
【单选题】
对于一台不能加电开机的故障电脑你准备更换它的电源。在更换之前你应该___
A. 确保更换的电源是好的
B. 确保主板等部件无短路开情况（可用电脑负载仪测试故障电源是否正常输出来判断主板等是否有短路的情况）
C. 确保市电电压是正常的
D. 以上都是
【单选题】
有一用户反应他的电脑不能上网。你来到用户的家中在维修过程中你需要___
A. 首先确认网线是否插好
B. 用户反映的故障是否存在
C. 网卡是否没有安装驱动
D. 网卡是否已经损坏
【单选题】
你为用户修复了单独使用电池不能开机的现象（假设你就是为用户更换了一块电池）维修后你应检验下列哪些方面___
A. 检验单独使用电池时电池是否正常放电
B. 检查电池能否中正常地充电
C. 使用电池单独开机开机过程是否正常
D. 以上都是
推荐试题
【多选题】
Which two statements are true for NFS v4.1 firewall behavior? (Choose two.)___
A. It closes port 2049.
B. It sets allowed. All flag to TRUE.
C. It sets allowed. All flag to FALSE.
D. It opens port 2049.
【多选题】
A vSphere Administrator attempts to enable Fault Tolerance for a virtual machine but receives the following error: Secondary VM could not be powered on as there are no compatible hosts that can accommodate it. What two options could cause this error? (Choose two.)___
A. The other ESXi host(s) are in Maintenance Mode.
B. Hardware virtualization is not enabled on the other ESXi host(s).
C. The other ESXi host(s) are in Quarantine Mode.
D. Hardware MMU is enabled on the other
E. SXi host(s).
【多选题】
Storage capabilities be populated in what two ways? (Choose two.)___
A. The administrator can use tags to describe capabilities.
B. Default capabilities are provided by vCenter Server.
C. Datastores can advertise their capabilities through VAAI.
D. Datastores can advertise their capabilities through VASA.
【多选题】
In network troubleshooting it is important to know what upstream switch the ESXi host is connected to. Which two features does ESXi provide to help identify the upstream switch? (Choose two.)___
A. Promiscuous mode
B. DPM
C. LLDP
D. CDP
【多选题】
Virtual Volumes supports which three VMware features? (Choose three.)___
A. Instant Clones
B. Distributed Resource Scheduler
C. Linked Clones
D. vMotion
E. Storage Distributed Resource Scheduler
【多选题】
vSphere DRS helps to balance virtual machines with available resources in a vSphere cluster. What three types of resources can be taken into account for balancing? (Choose three.)___
A. CPU
B. physical NIC saturation of an ESXi host
C. virtual NIC saturation of a virtual machine
D. RAM
E. storage latency
【多选题】
Which three design requirements must be satisfied to enable RAID-6 objects in a VMware vSAN cluster? (Choose three.)___
A. vSAN Advanced license or higher
B. vSAN stretched cluster
C. at least six hosts contributing storage
D. deduplication and compression
E. all flash configuration
【多选题】
When using "Cluster resource percentage" for host failover capacity in vSphere HA Admission Control, the total resource requirements are calculated from which two values? (Choose two.)___
A. Total vCPUs assigned to each VM.
B. Average CPU usage on each VM over time.
C. Memory reservations on each VM.
D. Total memory assigned to each VM.
E. Average active memory on each VM over time.
F. CPU reservations on each VM.
【多选题】
Which are four attributes of the Active vCenter HA node? (Choose four)___
A. It uses the vCenter HA network to communicate with the Witness node.
B. It constantly replicates vPostgres data with the Witness node.
C. It uses a public IP address for the management interface.
D. It runs the active vCenter Server Appliance instance.
E. It uses the vCenter HA network for replication of data to the Passive node.
F. It provides a quorum to protect against split-brain situations.
【多选题】
Which are two vCenter Server two-factor authentication methods? (Choose two.)___
A. RSA SecurID
B. Smart Card
C. SAML
D. Symantec VIP
【多选题】
An administrator is creating VMkernel adapters on an ESXi 6.5 host and wants to create separate VMkernel adapters for every type of traffic in the default TCP/IP stack. Which three types of traffic can be explicitly enabled on a separate VMkernel adapter? (Choose three.)___
A. Virtual SAN traffic
B. NFS traffic
C. vMotion traffic
D. vSphere HA traffic
E. Fault Tolerance logging traffic
【多选题】
When migrating a Windows vCenter Server 6.0 to the vCenter Server Appliance 6.5, which two will be migrated by default? (Choose two.)___
A. Local Windows OS users and groups
B. Configuration
C. Custom ports
D. FQDN
E. Historical and Performance data
【多选题】
Which three types of Content Libraries exist within vSphere 6.5? (Choose three.)___
A. Remote Content Library
B. Published Content Library
C. Local Content Library
D. Shared Content Library
E. Subscribed Content Library
【多选题】
An administrator cannot enable multi-processor Fault Tolerance (SMP-FT) for a virtual machine. Which are two possible causes for this? (Choose two.)___
A. The virtual machine is running on a vSAN datastore.
B. The Fault Tolerance network is using a 10Gbit uplink.
C. The virtual machine has 6 vCPUs assigned.
D. The virtual machine has a 1TB VMDK attached.
E. The virtual machine has snapshots present.
【多选题】
Which two statements are true for Predictive DRS? (Choose two.)___
A. It balances resource utilization for virtual machines with unpredictable utilization patterns.
B. It integrates DRS with vRealize Operations Manager to balance workloads for virtual machines before resource utilization spikes occur.
C. It balances resource utilization based on a threshold's algorithm that runs each night.
D. It determines the best placement and balance of virtual machines based on a threshold's algorithm that runs each night in vCenter Server 6.5 Database.
【多选题】
Which two situations could cause a virtual machine to appear with (orphaned) appended to its name? (Choose two.)___
A. if a host failover is unsuccessful
B. if a virtual machine was removed from vCenter Server's inventory
C. if a virtual machine was deployed from template, and the template has been deleted
D. if a virtual machine is unregistered directly on the host
【多选题】
Which three requirements are needed to apply RAID 5 or RAID 6 erasure coding on a vSAN 6.2 or 6.5 object? (Choose three.)___
A. on Disk Format 3.0
B. Hybrid vSAN
C. All Flash vSAN
D. vSAN Advanced License
E. Stretched Cluster Configurations
【多选题】
An administrator sees the following error in the log files: Which two events could be the source of the error message? (Choose two.)___
A. vCenter Server failure
B. VXLAN failure
C. Disk array failure
D. Network failure
E. ESXi host failure
【多选题】
An administrator is attempting to access an ESXi host via the DCUI but is unable to do so. Which could be two possible causes? (Choose two.)___
A. The host in Qhas no out-of-band management capability (i.e. iLO/iDRAC).
B. The SSH service is disabled on the host.
C. Strict lockdown mode is enabled on the host.
D. Normal lockdown mode is enabled and the administrator is a member of the
E. xception User list.
【多选题】
Which two permissions are required to migrate a virtual machine with Storage vMotion? (Choose two.)___
A. Network > Move Network
B. Virtual Machine > Inventory > Move
C. Resource > Migrate powered on virtual machine
D. Datastore > Allocate Space
【多选题】
Which are three supported storage requirements for vCenter Server HA? (Choose three.)___
A. NFS
B. RDM
C. vSAN
D. VMFS
E. JBOD
【多选题】
Which are the two network requirements for a VMware vSAN 6.5 cluster? (Choose two.)___
A. Multicast must be enabled on the physical switches and routers that handle vSAN traffic.
B. vSAN requires IPv6 only.
C. All hosts must have a dedicated 40GbE NIC.
D. The vSAN network supported IPv4 or IPv6.
E. vSAN requires IPv4 only.
【多选题】
Which three prerequisites must be in place prior to enabling secure boot for a virtual machine? (Choose three.)___
A. VirtualMachine.Config.Settings privileges
B. an encrypted USB drive
C. Virtual Hardware version 13 or later
D. Virtual Hardware version 12 or later
E. EFI firmware
【多选题】
A user is given the "Virtual machine user (sample)" role in a vSphere 6.x environment. Which three permissions would the user be able to perform? (Choose three.)___
A. Reset a virtual machine.
B. Power on a virtual machine.
C. Move a host into a cluster.
D. Configure CD media.
E. Migrate a virtual machine with Storage vMotion.
【多选题】
Which three are supported upgrade processes for ESXi host? (Choose three.)___
A. using vSphere Auto Deploy
B. using a TFTP server
C. using Update Manager
D. using an
E. SXCLI command
【多选题】
When enabling Storage DRS on a datastore cluster, which three components are enabled as a result? (Choose three.)___
A. Space load balancing among datastore within the datastore cluster.
B. Initial placement for virtual disks based on space and I/O workload.
C. I/O load balancing among datastores within the datastore cluster.
D. Queue Depth alerting on disks within the datastore cluster.
E. Data de-duplication within the datastore cluster.
【多选题】
What are two features introduced in Network I/O Control version 3? (Choose two.)___
A. Bandwidth reservation per traffic type
B. Network resource pools
C. CoS tagging
D. Bandwidth guarantee to virtual machines
【多选题】
Which two correct virtual machine advanced configuration parameters will accomplish this? (Choose two.)___
A. isolation.device.edit.disable = “FALSE”
B. isolation.device.edit.disable = “TRUE”
C. isolation.device.connectable.disable = “FALSE”
D. isolation.device.connectable.disable = “TRUE”
【多选题】
Which three statements are correct regarding booting an ESXi Host from Fibre Channel SAN? (Choose three.)___
A. Direct connect topology is supported.
B. Each host must have its own boot LUN.
C. ESXi hosts do not require local storage.
D. Multipathing to a boot LUN on an active-passive array is supported.
E. Hosts can share one common boot LUN.
【多选题】
Which two tasks should a vSphere administrator perform if the vmkernel log reports VMFS metadata errors? (Choose two.)___
A. contact VMware technical support
B. reformat the datastore
C. check the device with VOMA
D. ignore the messages
【多选题】
Which two statements are true for a vCenterServer user account that is used for vSphere Data Protection (VDP)? (Choose two.)___
A. The user account must be assigned with Administrator role.
B. The password for the user account cannot contain spaces.
C. The user account should be created in the Single Sign-On domain
D. The user account cannot inherit required permissions from a group role.
【多选题】
Which three storage protocols are supported by Virtual Volumes? (Choose three.)___
A. FCIP
B. FCoE
C. iSCSI
D. NFS v3
E. NFS v4
【多选题】
A vSphere administrator observes a CPU spike on one of the web servers (view the Exhibit.) Which two statements can describe the cause of this activity? (Choose two.)___
A. The network packet size is too large.
B. VMware Tools is not installed.
C. Disk latency is present on the datastore.
D. The network packet size is too small.
【多选题】
Which three operations can cause VMFS metadata updates? (Choose three.)___
A. Restarting a VM using the guest OS.
B. Launching a VM console.
C. Migrating a VM with vMotion.
D. Powering a VM on or off.
E. Expanding a VMFS datastore.
【多选题】
*What two services run on all nodes in a vCenter Server HA cluster? (Choose two.)___
A. vmware-vmon
B. vmware-vpostgres
C. vmare-rbd-watchdog
D. vmware-vcha
【多选题】
Which two statements are true regarding Auto Deploy in version 6.5? (Choose two.)___
A. Auto Deploy can be configured and managed via PowerCLI.
B. Auto Deploy can be configured and managed via the vSphere Client.
C. Auto
D. eploy can be configured and managed via the vSphere Web Client.
【多选题】
What three options can improve network performance for a virtual machine? (Choose three.)___
A. MLD
B. TSO
C. NetFlow
D. LRO
E. SR-IOV
【多选题】
Which two storage technologies are supported for MSCS? (Choose two.)___
A. NFS
B. VAAI
C. iSCSI
D. FC
【多选题】
When upgrading a VMware vSAN cluster to version 6.5, which two tasks must be completed to comply with upgrade requirements and VMware-recommended best practices? (Choose two.)___
A. Use RVC to upgrade the hosts.
B. Use the latest available ESXi version.
C. Back up all VMs.
D. Use only the “Full data migration” maintenance mode option.
【多选题】
What two enhancements are in VMFS6 but not in VMFS5? (Choose two.)___
A. Support for 4k native disks
B. Support for 512e disks
C. GPT storage device partitioning
D. Automatic space reclamation
