【单选题】
制服秋冬装的穿着时间是___。
A. 11月1日-次年3月31日
B. 11月15日-次年3月31日
C. 11月31日-次年3月31日
D. 11月16日-次年3月31日
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【单选题】
制服春夏装的穿着时间是___。
A. 4月1日-10月31日
B. 4月15日-10月31日
C. 5月1日-10月31日
D. 4月1日-10月15日
【单选题】
乘务员的双手保持清洁无污垢,指甲的长度从手心看不超过___
A. 1MM
B. 2MM
【单选题】
女乘务员制服短裙的长度标准是___。
A. 可根据个人情况
B. 必须齐膝
C. 不低于膝盖以上2cm
D. 不低于膝盖以上1cm
【单选题】
乘务员的头发应保持( ),且发色均匀。 ___
A. 黑色或棕色
B. 棕色或自然黑
C. 自然黑或棕黑色
D. 深棕色或深紫色
【单选题】
隐性化妆包括对( )的修饰。 ___
A. 口气、体味、牙齿、体毛
B. 口气、眼睛、牙齿、四肢
C. 口气、眼睛、头发、体毛
D. 口气、四肢、牙齿、体毛
【单选题】
乘务员与旅客交谈时,___。
A. 态度要诚恳,语气要温和,尽量用术语
B. 可用适当的姿势来调节身体高度,目光要平视或高于旅客的眼睛
C. 应面带微笑,目光要注视对方的眼睛,以示尊重
D. 态度要诚恳,语气要温和,为了不让旅客着急可以不告诉旅客实际情况
【单选题】
中国东方航空股份有限公司负责主持《客舱乘务员手册》的部门是___
A. 公司运行质量管理部
B. 公司客舱服务部
C. 公司飞行技术管理部
D. 公司服务质量管理部
【单选题】
对于《客舱乘务员手册》有解释权的是___
A. 编写委员会
B. 总公司客舱服务部
C. 各分(子)公司乘务部门的业务科室
D. 总公司企管处
【单选题】
CCAR—121部是___
A. 飞行运行手册
B. 中国东方航空公司运营手册
C. 乘务员手册
D. 大型飞机公共航空运输承运人运行合格审定规则
【单选题】
《客舱乘务员手册》持有人调离所在单位时,应将手册___
A. 自行处理
B. 交至所属新部门的管理机构
C. 带至非东方航空公司的新工作岗位保管
D. 交回发放单位
【单选题】
《客舱乘务员手册》必须在( )阶段备有 ___
A. 飞行全程
B. 航后讲评
C. 航前准备
D. 业务学习
【单选题】
《客舱乘务员手册》持有人的职责为___
A. 及时更换手册修订页和补充页,不得取消页/修订页,使手册内容保持有效状态,并可以根据协作单位的需要提供手册
B. 及时更换手册修订页和补充页,不得取消页/修订页,使手册内容保持有效状态,并在任何时候可以随时查阅
C. 及时更换手册修订页和补充页,并取出取消页/修订页,使手册内容保持最新有效状态,并在执行任务时可以随时查阅
D. 及时更换手册修订页和补充页,并取出取消页/修订页,使手册内容保持最新有效状态,并可以随时提供给其他航空公司使用
【单选题】
在飞行全过程中始终备有演示用设备,必须的应急设备,迫降时客舱准备简介单,还包括( ),便于随时使用 ___
A. 客舱乘务员手册
B. 应急程序手册
C. 公司运营手册
D. 机型设备手册
【单选题】
乘务员准备会必须确认所有乘务员持有有效的___
A. 客舱乘务员手册
B. 公司运营手册
C. 飞行手册
D. 机型手册
【单选题】
如要查询乘务员手册的版本号和修订状况,应该在手册的( )处可找到相关信息。___
A. 右上角
B. 右下角
C. 左下角
D. 左上角
【单选题】
《客舱乘务员手册》中相关页的有效性,可通过查阅( )来确定 ___
A. 有效页清单
B. 补充页
C. 目录
D. 有关文件
【单选题】
如乘务员手册版本号为02-04,则代表: ___
A. 本手册为第二版发行,此页为第四次修订
B. 本手册为第四版发行,此页为第二次修订
C. 本手册为2002年发行,此页为第四次修订
D. 本手册为2004年发行,此页为第二次修订
【单选题】
手册持有人在更换修订页的同时,还必须填写哪一页的修订记录表。___
A. 0-0-4
B. 0-0-5
C. 0-0-6
D. 0-0-3
【单选题】
手册持有人在更换修订页的同时,还必须填写0-0-4页的 ___
A. 修订记录表
B. 有效页清单
C. 修订状况表
D. 有效日期表
【单选题】
CLB是指( ) CABIN LOG BOOK ___
A. 公司管理手册
B. 客舱记录本
C. 客舱管理记录本
D. 公司营运指导文件
【单选题】
航班飞行结束,乘务组进行的飞行后讲评是( )中一项重要内容 ___
A. 餐饮服务
B. 飞行四个阶段
C. 乘务组凝聚力工作
D. 飞行实施阶段
【单选题】
航班飞行结束,乘务组进行的飞行后讲评工作,其目的是___
A. 以便管理层的检查
B. 帮助乘务长填写任务书
C. 整理免税品帐目
D. 对航班中的问题进行讲评总结
【单选题】
乘务工作的关键阶段(重要阶段)是指___
A. 空中颠簸时
B. 出口座位评估
C. 安全检查
D. 滑梯待命(预位)系统的操作
【单选题】
飞行中所携带的证件除登机证,乘务员训练合格证等相关证件外,还包括___
A. 航空人员体检合格证
B. 英语等级证书
C. 航空公司工作证
D. 乘务等级证书
【单选题】
需要佩戴矫正视力眼镜才飞行合格的乘务员,在执行航班任务时 ___
A. 必须佩戴矫正视力眼镜,并携带备份镜
B. 需要携带备份镜
C. 需要佩戴矫正视力眼镜
D. 在不影响飞行的前提下,可自行决定是否佩戴矫正视力眼镜
【单选题】
飞机滑出,进入关键阶段后,不准打扰机组,但如感到有异常状况,仍需及时通知___
A. 乘务长
B. 机长
C. 随机机务
D. 其它乘务员
【单选题】
飞行中飞行高度低于( )时乘务员应注意观察驾驶舱 ___
A. 3000米
B. 1000米
C. 6000米
D. 10000米
【单选题】
飞机推出前,确定( )旅客,根据需要简单向旅客介绍出口操作方法及规定,并报告乘务长。___
A. 重要
B. 特殊
C. UM
D. 出口座位
【单选题】
飞机推出前,确定出口座位旅客,根据需要向其介绍( )并报告(主任)乘务长 ___
A. 供餐时间及内容,提醒旅客阅读出口座位须知卡
B. 出口操作方法及规定,提醒旅客阅读出口座位须知卡和安全须知卡
C. 旅客的人数及机型,提醒旅客阅读安全须知卡
D. 飞行时间及航路,提醒旅客阅读出口座位须知卡和安全须知卡
【单选题】
飞机( )前,乘务员确认旅客均按规定坐好,已将空座位上安全带扣上。___
A. 滑行/推出
B. 关门
C. 起飞
D. 滑行
【单选题】
飞机推出前,机上一切准备就绪,旅客人数及文件到齐,得到( )允许后可关门。 ___
A. 现场协调员
B. 机长
C. 乘务长
D. 塔台指挥
【单选题】
飞机推出后,如果有旅客显示醉态或在麻醉品作用下,应立即通知( ),并由其来决定下一下行动。 ___
A. 塔台管制人员
B. 公司总值班
C. 带班乘务长
D. 机长
【单选题】
飞机滑行,除了做客舱安全检查外,还须: ___
A. 接通烧水器电源准备饮料供应
B. 打开烤箱,准备餐车
C. 根据旅客需要,更换旅客座位
D. 固定,检查好厨房用品,餐车,用具箱
【单选题】
当飞行员给出起飞信号后,乘务长应确认: ___
A. 所有旅客已就座
B. 所有乘务员已就座
C. 客舱已作好起飞准备
D. 客舱灯光已调暗
【单选题】
除了在起飞、着陆阶段,乘务员还须在( )阶段在指定位置,系好安全带肩带,保持坐姿。___
A. 滑行
B. 下降
C. 巡航
D. 地面加油
【单选题】
飞行机组发出准备起飞信号的时间是飞机进入跑道或起飞滑跑前至少( ),发出的方式是客舱广播或连续两次开关安全带信号灯 ___
A. 1分钟
B. 3分钟
C. 4分钟
D. 2分钟
【单选题】
飞行机组发出准备着陆通知的时间是在着陆前至少( ),发出的方式是客舱广播或连续两次开关安全带信号灯 ___
A. 1分钟
B. 2分钟
C. 3分钟
D. 5分钟
【单选题】
机组发出准备起飞的方式是客舱广播“客舱机组做好起飞准备”或___
A. 连续的高单频蜂鸣声
B. 连续六声以上钟鸣声
C. 连续两次接通安全带信号灯
D. 单声钟鸣声
【单选题】
撤离警报是___
A. 6声单音或以上呼叫铃声
B. 高音频蜂鸣声
C. 每隔30秒的钟鸣声
D. 3声双音式或以上呼叫铃声
【单选题】
飞机迫降前()分钟或得到来自驾驶舱的指示:“客舱机组完成准备”时,乘务员应座最后准备___
A. 5
B. 3
C. 1
D. 2
推荐试题
【多选题】
What are two ways to identify TCP/IP stack information? (Choose two.)___
A. Using the vSphere Web Client
B. Using esxcli network ip netstack
C. Using esxcfg-netstack
D. Using the vSphere Client
【多选题】
Which two actions are required when enabling vFlash Read Cache for a virtual machine's virtual disk? (Choose two.)___
A. A value in the Virtual Flash Read Cache text box must be entered.
B. A Flash Resource Pool for Cache size reservation must be entered.
C. The Device backing and the block size must be configured.
D. The
E. nable virtual flash host swap cache check box must be selected.
【多选题】
What two IT infrastructure components are virtualized by vSphere Essentials? (Choose two.)___
A. Networks
B. Applications
C. Storage
D. Management
【多选题】
When attempting to access a virtual machine, an administrator is unable to login using the vSphere credentials. What two options are probable causes of the authentication failure? (Choose two.)___
A. The vSphere credentials have not been granted permissions.
B. The vSphere credentials are granted read-only permissions.
C. The vSphere credentials are granted no-access permissions.
D. The vSphere credentials are not a member of the local administrator group.
【多选题】
An administrator is performing a scripted installation of ESXi 6.x. In which three locations does the script need to be? (Choose three.)___
A. PXE Server
B. HTTPS
C. FTP
D. NFS
E. VVOLs Datastore
【多选题】
In order for a company to meet regulatory requirements, all ESXi 6.x Hosts must be configured to direct logs to a syslog server. What are two ways ESXi hosts can configured for this action? (Choose two)___
A. Use the esxcli system syslog command.
B. Edit them in the ESXi host Advanced System Settings.
C. From the Syslog collector user interface of the Web Client.
D. Syslog logging is not available for
E. SXi Hosts.
【多选题】
Which three actions can be executed when an alarm is triggered? (Choose three.)___
A. Send an email.
B. Send an SNMP trap.
C. Run a script or command.
D. Run an Orchestrator workflow.
E. Send a trigger to syslog.
【多选题】
An administrator is attempting to power on a virtual machine, but is unable to do so. Which two reasons are probable causes of the failure? (Choose two.)___
A. Storage access to the virtual machine swap file has been lost.
B. One of the virtual machine VMDK files is locked.
C. Virtual machine is running CentOS 7.0 64-bit.
D. Virtual machine has Hyper-Threading enabled.
【多选题】
An administrator has configured a host profile so that ESXi 6.x hosts will point to the corporate NTP server for time synchronization. The NTP server is located at 10.0.30.213, but time has not been synchronized properly across the ESXi hosts. The administrator reviews Host Profile settings as shown in the Exhibit. Which two steps are required to resolve the issue? (Choose two.)___
A. Correct the NTP server IP address.
B. Check the host for host profile compliance.
C. Remediate the host based on the updated host profile.
D. Change the NTP server to the FQDN as IP Addresses are not supported.
【多选题】
An administrator is attempting to migrate a large Hadoop virtual machine using vMotion. The administrator notices a delay when the machine is quiesced. The Hadoop virtual machine is processing many transactions a second to an in-memory database. Which two actions would help reduce the amount of time needed to perform a vMotion on this virtual machine? (Choose two.)___
A. Use multiple NICs for the vMotion vmkernel port.
B. Use a 10Gbps Network card for the vMotion vmkernel port.
C. Add an additional management network to help transmit the data quicker.
D. Disable Fault Tolerance before performing the vMotion.
【多选题】
An administrator is installing a new network card in an ESXi 6.x host that is part of a vSphere cluster. When the host is placed into maintenance mode, the vSphere Web Client displays the progress bar at 2% for over 30 minutes. Which two are likely reasons for this occurrence? (Choose two.)___
A. Maintenance mode is unable to migrate all virtual machines from the host.
B. There is a large number of virtual machines that must be migrated from the host.
C. VMware High Availability is in the process of reconfiguring the cluster.
D. Each virtual machine on the
E. SXi host must be reconfigured to recognize the new adapter.
【多选题】
Which two events happen when Distributed Resource Scheduler (DRS) is disabled? (Choose two.)___
A. The cluster's resource pool heirarchy and affinity rules are re-established when DRS is turned back on.
B. The cluster's resource pool hierarchy and affinity rules are not re-established when DRS is turned back on.
C. The cluster's resource pools are removed from the cluster.
D. The cluster's resource pools are removed from the cluster and assigned to the hosts.
【多选题】
Which two networking connection types can be configured on a virtual switch? (Choose two.)___
A. Virtual machine portgroups
B. VMkernel services (such as NFS, iSCSI, or vMotion) to the physical network
C. Web services over the Management Network
D. NFS and FCoE storage services
【多选题】
An administrator creates a DRS cluster of eight ESXi 6.x hosts. There are 10 virtual machines balanced across the hosts. An attempt to place the first host into maintenance mode fails. What are two reasons that the host failed to enter maintenance mode? (Choose two.)___
A. The DRS cluster Automation Level is set to Partially Automated mode.
B. One of the virtual machines on the ESXi Host entering maintenance mode is configured with a DRS Host affinity rule Should run on hosts in group.
C. One of the virtual machines on the ESXi Host entering maintenance mode is configured with a DRS Host affinity rule Must run on hosts in group.
D. One of the virtual machines on the
E. SXi Host entering maintenance mode is configured with an individual Automation Level set to Partially Automated.
【多选题】
When modifying a vApp, which two vSphere entities can be added? (Choose two.)___
A. A resource pool
B. A network pool
C. A vApp
D. A folder
【多选题】
From which two locations in the inventory hierarchy can you deploy a virtual machine using a template? (Choose two.)___
A. Directly from the template.
B. From a compute resource.
C. From an existing virtual machine.
D. From a Datastore.
【多选题】
A company has decided to implement Virtual SAN within their vSphere 6.x environment. The Virtual SAN cluster will be composed of three ESXi 6.x hosts that are on the Virtual SAN Ready Node list. Each ESXi host includes: <Two SAS Controllers that support Passthrough Mode> < Four Solid State Drives (SSDs) 1TB in size each> <20 SAS Magnetic Disks (MDs) 1TB in size each> <The SSDs and MDs are evenly split between the two SAS controllers>. The company will pilot a Virtual SAN cluster utilizing VMware best practices while maximizing storage capacity. The Virtual SAN cluster will use Manual Mode. Which two Disk Group configurations would meet the stated configuration requirements? (Choose two.)___
A. 4 disk groups with 1 SSD and 5 MDs each
B. 2 disk groups with 1 SSD and 7 MDs each
C. 2 disk groups with 2 SSDs and 7 MDs each
D. 2 disk groups with 1 SSD and 10 MDs each
【多选题】
A physical Windows 2008 R2 Server is converted to a virtual machine using VMware vCenter Converter. Upon completion of the conversion and subsequent power on operation, the virtual machine fails to boot and the message below is observed in the Console of the virtual machine: <STOP 0x0000007B INACCESSIBLE_BOOT_DEVICE>. Which two potential issues may be causing this boot failure? (Choose two.)___
A. An incorrect SCSI controller was selected during conversion.
B. Incompatible software drivers were migrated into the virtual machine from the source machine.
C. The vmdk file backing the virtual machine was thick provisioned.
D. A snapshot was taken immediately after the conversion completed.
【多选题】
An administrator is configuring the Failover Order option on a vSphere Distributed Switch. Which two options should be used with IP-hash load balancing? (Choose two.)___
A. Active Uplinks
B. Standby Uplinks
C. Unused Uplinks
D. Override Failover Order
【多选题】
An administrator is configuring the Maximum Transmission Unit value on a vSphere Distributed Switch. Which two options are typical values for ESXi networking? (Choose two.)___
A. 1492
B. 1500
C. 9000
D. 9089
【多选题】
Which two configurable options apply to both virtual machine CPU and memory allocation? (Choose two.)___
A. Reservation
B. Shares
C. Resource Pool
D. Reserve All
【多选题】
When attempting to power on a Virtual Machine you observe the following error: <Cannot open the disk '/vmfs/volumes/volume/vm/vm-000002.vmdk' or one of the snapshot disks it depends on.> Which three actions will be the best solutions to address this problem? (Choose three.)___
A. Verify that the virtual machine's disk files are present.
B. Investigate the host and virtual machine log files.
C. Verify the vmdk descriptor files and if required, recreate them.
D. Delete the disk file preventing the power on operation.
E. Migrate or register the virtual machine to a different host.
【多选题】
An administrator has been tasked with enabling High Availability ___ on a cluster in a vSphere 6.x environment with default settings. The cluster configures properly and there are no errors. The next day when powering on a virtual machine, an error is presented: <Not Enough Failover Resources>. Which three scenarios are likely causes of this error message? (Choose three.)(CDE)
A. The default VM Monitoring Sensitivity is set too high.
B. There are not enough datastore heartbeat datastores configured by default.
C. The default slot size in the cluster is set too high.
D. There are virtual machines with large CPU reservations.
E. A host is in maintenance mode for a replacement of a failed Hard Drive.
【多选题】
vMotion can be performed between which three physical boundaries? (Choose three.)___
A. Between two vCenter Server Systems
B. Between two vSphere Distributed Virtual Switches
C. Between two vCenter Server Datacenter objects
D. Between two VMware NSX Layer 4 segments
E. Between two NFS datastores
【多选题】
An administrator configures vSphere Replication for a virtual machine and enables multiple point in time (PIT) instances under the recovery settings in the Configure Replication wizard. Which two statements are correct for vSphere Replication with multiple point in time instances enabled? (Choose two.)___
A. vSphere Replication retains a number of snapshot instances of the virtual machine on the target site based on the retention policy that you specify.
B. vSphere Replication uses the virtual machine's snapshot instances to define the target site Point in Time instance based on the retention policy that you specify.
C. vSphere Replication does not support virtual machines with snapshots.
D. vSphere Replication supports virtual machines with snapshots.
【多选题】
An administrator is virtualizing a physical application server and adding it to an existing multi-tiered vApp. The application license is currently tied to the physical NIC's MAC address, so the administrator needs to ensure the license will function properly in the virtual machine. Which two actions can the administrator take to satisfy this task? (Choose two.)___
A. Set the MAC address for the vNIC in the guest operating system.
B. Install the physical server's NIC into the ESXi host.
C. Configure the MAC address for the vNIC using the vSphere Web Client.
D. Assign the physical server NIC's MAC address in the vSphere Distributed Switch.
【多选题】
Which two Fibre Channel zoning options are supported with vSphere 6.x? (Choose two.)___
A. Single-Initiator
B. Single-Initiator-Single-Target
C. Multiple-Initiators-Single-Target
D. Multiple-Initiators-Multiple-Targets
【多选题】
An administrator is attempting to remove an ESXi 6.x host from a vSphere Distributed Switch (vDS). When the administrator attempts to remove the host, the following error is observed: <The resource '16' is still in use.> What three steps are needed to successfully remove the host from the switch? (Choose three.)___
A. Select Manage Ports on the vDS for the host.
B. Locate all ports currently in use on the vDS for the host.
C. Migrate or delete any vmkernel or virtual machine adapters associated with the switch.
D. Remove all network cards from the switch before trying to remove the host.
E. Create a standard switch for everything to be automatically be migrated to.
【多选题】
Which two Virtual SAN related actions might start resynchronization of virtual machine objects? (Choose two.)___
A. Editing a virtual machine storage policy to increase the number of replicas.
B. Editing a virtual machine storage policy to reduce the number of replicas.
C. Editing a virtual machine storage policy to increase the number of disk stripes.
D. Editing a virtual machine storage policy to reduce the number of disk stripes.
【多选题】
An administrator is troubleshooting basic network connectivity issues. Which two scenarios are potential issues that this administrator might face? (Choose two.)___
A. The vSwitch is not attached to the correct physical network.
B. The portgroup is not configured to use correct VLAN.
C. Traffic shaping is configured incorrectly.
D. Jumbo frames is configured incorrectly.
【多选题】
Which three items should be validated prior to installing ESXi 6.x? (Choose three.)___
A. Remote Storage has been disconnected.
B. Installation media is available.
C. Server hardware clock is set to UTC.
D. Storage has been partitioned with a VMFS volume.
E. Network cards have been setup to use Jumbo
F. rames.
【多选题】
An administrator is performing an interactive installation of ESXi 6.x. Which three options are available for installation? (Choose three.)___
A. DVD
B. USB
C. PXE
D. Scripted
E. Auto Deploy
【多选题】
After installation of a host in your test environment, you need to move it to production. The only major change that needs to be made is that the hostname of the server needs to change. What are two ways that an administrator can change the host name without editing configuration files on the host directly? (Choose two.)___
A. Login to the Direct Console User Interface and change it from here.
B. Edit the Default TCP/IP Configuration from the vSphere Web Client.
C. Use the Ruby vSphere Client to send a script to the ESXi host that updates the hostname.
D. Update the information in DNS and the
E. SXi host will automatically update with these changes.
【多选题】
An administrator has unsuccessfully attempted several times to install an Operating System inside a virtual machine. The administrator finds that the installation fails at random intervals. Which two actions can be taken to resolve this issue? (Choose two.)___
A. Verify the md5sum and if invalid, download the installation files again.
B. Attempt the installation an additional time.
C. Attempt to use a different installation media or installation method.
D. Create a new virtual machine and attempt the installation with the existing media.
【多选题】
VMware tools is failing to install on a Microsoft Windows virtual machine. What are two possible situations that would prevent the installation? (Choose two.)___
A. The VMware tools installation media is corrupt.
B. The incorrect Operating System was selected in the virtual machine options.
C. The software prerequisites have not been installed.
D. The prerequisite services have not been started.
【多选题】
As part of a multisite Single Sign-On (SSO) deployment what two steps are required to ensure that a change to one Single Sign-On instance is propagated to the other instances? (Choose two.)___
A. Schedule a Replication Task on the primary instance
B. Select the first instance during the installation of subsequent instances
C. During the installation of each instance choose Linked-Mode
D. Enable Synchronize to Active Directory on each instance
【多选题】
You need to add an object to an existing vApp using the vSphere Web Client. How is this accomplished?___
A. Create an Object Inside the vApp.
B. Add an Object to a vApp.
C. Add an Object to the
D. atastore the vApp is located in.
【多选题】
Which three steps must be taken to use vSphere Update Manager 6.x to upgrade an ESXi 5.5 host to vSphere 6.x? (Choose three.)___
A. Download an ESXi Image.
B. Configure the vSphere Update Manager Download Service.
C. Create a baseline and attach it to the ESXi Host.
D. Scan the vCenter Content Library for the
E. SXi Image.
【多选题】
Which two options would allow a database administrator, with no access to the vSphere infrastructure, to connect to a virtual machine? (Choose two.)___
A. Use the Virtual Machine Remote Console (VMRC).
B. Use Remote Desktop Protocol (RDP) to connect.
C. Ask the vSphere administrator to grant permission to access the console through vCenter Server.
D. Ask the vSphere administrator to grant permission to access with the Horizon View Direct Connect Client.
【多选题】
Which three are architecture components of vRealize Operations? (Choose three.)___
A. Identity Server
B. Administrative Server
C. Analytics Server
D. Database Server
E. Connection Broker